FAQs

Placing an order at Made Of Stars is quick and easy. Simply browse our collection, select the items you love, and add them to your cart. Once you're ready, proceed to checkout and follow the prompts to enter your shipping information and payment details. After confirming your order, you will receive a confirmation email with the details of your purchase.

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the convenience of payment through popular online platforms, such as PayPal and Apple Pay.

Shipping times may vary depending on your location and the specific items you've ordered. Generally, orders are processed and dispatched within 1-2 business days. Once your order has been shipped, you will receive a tracking number to monitor its progress. Please refer to our Shipping Policy for more detailed information on estimated delivery times.

Yes, we offer international shipping to select countries. During the checkout process, you can enter your shipping address to see if international shipping is available to your location. Please note that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.

We want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns and exchanges within 30 days of delivery. Please refer to our Return and Exchange Policy for detailed instructions on how to initiate a return or exchange and any applicable conditions.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment and estimated delivery date.

We are here to assist you with any questions or concerns you may have. You can reach our friendly customer support team by emailing support@madeofstars-store.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.

We are committed to offering sustainable and eco-friendly products whenever possible. We prioritize working with suppliers who share our values and uphold ethical and environmentally responsible practices. Look for our eco-friendly labels and product descriptions for more information on the sustainable features of our items.

If you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been processed and shipped, we may be unable to make changes. It's important to reach out to us promptly to increase the chances of modifying your order.

NEED MORE HELP?

Get in touch with our team by using our contact form